Privacy Policy

Capital Investment Source Respect Your Business and Privacy:

Since some of the information we gather is not publicly available, we take great care to ensure that this information is kept safe from unauthorized access and we do not share the information in violation of any regulation or law.

Because CIS respects your privacy and values your trust, the only employees or companies who access your private personal information are those who use it to service your account or provide services to you or to us. CIS diligently maintains physical, electronic and procedural safeguards that comply with applicable standards to guard your private personal information and to assist us in preventing unauthorized access to that information.

How We Share Information with Companies Affiliated with Us:

From time to time, for general business purposes such as fraud control or when we think it may benefit you, we do share certain information with our affiliated companies. These affiliated companies all provide financial services, such financial service provider, independent lender partners, business funding group. Some examples include companies doing business under the names Household or CIS We may also share certain information with non-financial service providers that become affiliated with us. The information we share might come from your application, for instance your name, address, telephone number, social insurance number, e-mail address, assets, and income. Also, the information we share could include your transactions with us or our affiliated companies (such as your account balance, payment history, and parties to the transaction), your Internet usage relating to our web sites, credit reports or your private label credit card usage.

Sharing Information with Our Partners:

We also occasionally share certain information about customers and former customers with companies that we work with outside of the CIS. This information might include your application and account information. For example, we share information regarding our private label credit card accounts with our retail partners that accept those cards. Those retailers use the information to market their products and services to their customers and to solicit the use of the retail credit card.

Sharing Information with Other Third Parties:

We also may share information with non-affiliated companies that are able to extend special offers we feel might be of value to you. These companies may be financial services providers or they may be non-financial companies (such as retailers or direct marketers). These offers are typically for products and services that you might not otherwise hear about. The information we may provide them comes from the sources described above and might include your name, address and phone number.

We may also provide information to non-affiliated companies that perform operational services related to your account or marketing services for us. The sharing of information with these types of companies is permitted by law. Such a company might include a financial company (such as a bank or business fund provider) with whom we have a joint marketing agreement or a non-financial company, with whom we have a service agreement. The information we may share also comes from the sources described above and might include your name, address, phone number, and account experience with us.

Finally, we provide information about you to non-affiliated companies such as credit reporting agencies and companies that provide services related to your account. This information sharing is also permitted by law.

If we plan to enter into a business transaction or enter into a business transaction involving the purchase, sale, lease, merger or amalgamation of all or part of our business, we may collect, use or disclose personal information to facilitate the negotiation or completion of the transaction.  In this case, we will only disclose personal information that relates directly to the part of organization or business assets that is covered by the transaction.  In addition, we will impose appropriate conditions on the use of the personal information by the party to whom the information is being transferred.

As a result, your personal information may be accessed under applicable laws of United Kingdom and such other countries to which the information has been transferred.

If you would like further information about the policies and practices of CIS Financial with respect to the use of service providers outside UK or have any questions regarding collection, use or disclosure of your information by such service providers, please contact the CIS Privacy Officer at the address and phone number provided below.

We destroy information after it is no longer needed:

Customer information that is no longer needed to manage our financial services business is destroyed. We are required for certain legal, tax and accounting reasons to keep customer information for a period of time following the closing of an account with us. For a period of 6 years following the closing of an account, we and our affiliated companies may continue to inform you of products and services that we feel might be of value to you.

We ask others to maintain confidentiality and cooperation:

If customer information is prod party with whom we have a business relationship, we will seek to require that third party to adhere to adequate privacy policies to maintain the confidentiality of customer information and to ensure the reliability and accuracy of the information.

Privacy Inquires and Complaints:

To review your personal information held by CIS please make your request in writing to Capital Investment Source Head of Staff through mail.

Any inquiries or complaints concerning our privacy policy, or challenges concerning compliance with our privacy policies can be made to:

The Office of the Privacy Officer, CIS Financial

Tell: +44-756-546-2942

Fax: +447014239931

Email: cisprivatepolicy@gmail.com